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Message Alert

The IPOne call center will be closed Thursday-Friday November 26-27, 2020 in observance of Thanksgiving. We will reopen at 7:00am PST Saturday, November 28, 2020.

IPOne will be offline between 10:00pm PST, Saturday November 28, 2020 and 4:00am PST Sunday November 29, 2020, while server maintenance is performed. We apologize for any inconvenience this may cause.

Optional EVV training is available! Click here to sign up now!

Due to the increased workload associated with keeping yourself and your client(s) safe during the COVID-19 pandemic, Individual Providers will receive an additional $2.56 per hour for hours worked during July 1, 2020 – December 31, 2020.

With everything happening in the world right now, the United States Postal Service has released a statement that First Class Mail is experiencing a delay in many places. Due to this we encourage IPs who typically mail your timesheets in to either:

  • Mail your timesheet 2-4 days earlier than normal,
  • Use the IPOne portal to submit your timesheet for immediate processing, or
  • Fax your timesheet to PPL
  • PCG
    All IPs are represented by the
    Service Employees International Union (SEIU) 775
    Founded in 1999, Public Partnerships, LLC (PPL) is an industry leader in financial management services for consumer direction, serving consumers throughout the US. PPL is committed to helping people exercise choice and control for their long term services and supports.

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