Message Alert
You may experience system slowness or a “500 error” due to volume. We encourage you to try again later today when the system is less busy. Please note Call Center agents may experience the same slowness due to volume. We thank you for your patience and apologize for any inconvenience this may cause.
Please note, the E-Timesheet submission period for Pay Period Ending 11/30/2021 has ended. Payroll is currently processing. This means that system slowness may occur intermittently. Reminders:
• Timesheets cannot be edited or adjusted while payroll is processing. You can adjust a past paid timesheet after payroll processing is completed.
Any authorization updates made by case managers just before and while payroll is processing will be available in IPOne when payroll processing is completed.
Version 8.7 of the Time4Care Mobile App is now available in your Android or IOS store! Please update your app for the most seamless experience today!
If you are experiencing challenges with the submit button in the WAIPONE portal, please follow these steps:
1. Clear your internet browser Cache. For easy steps, click here.
2. Try holding down the control button and then hit F5. This will force your browser to refresh.