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Long Term Care Insurance Deduction Update:
IPOne is no longer collecting WA Cares Premiums from Individual Providers. DSHS is working to refund all Individual Providers for the WA Cares Premiums collected since January 1, 2022 in accordance with the law. The call center does not have additional information regarding refunds.

Version 8.9 of the Time4Care Mobile App is now available in your Android or IOS store! Please update your app for the most seamless experience today!

If you are experiencing a ‘no services for this consumer’ error message, please make sure you are working with the Time4Care Mobile App version 8.9. You can also try updating the local copy of your app. We are aware of this issue and are working to resolve it. We appreciate your patience and apologize for the inconvenience.

To Update local copy:
Open the Time4Care App
Select more on the bottom right
Select ‘Update Local Copy’ under settings
*These instructions may vary depending on your mobile device and cellular service provider.

If you are experiencing challenges with the submit button in the WAIPONE portal, please follow these steps:
1. Clear your internet browser Cache. For easy steps, click Here...
2. Try holding down the control button and then hit F5. This will force your browser to refresh.

All IPs are represented by the
Service Employees International Union (SEIU) 775
Founded in 1999, Public Partnerships, LLC (PPL) is an industry leader in financial management services for consumer direction, serving consumers throughout the US. PPL is committed to helping people exercise choice and control for their long term services and supports.

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