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Please note, E-Timesheets for Pay Period Ending 4/30/2021 are due by 5/5/2021 at 11:59pm. This gives you 2 additional days to submit your timesheet from the due date in the 2021 IPOne Pay Schedule.

Timesheet submission TIP: Don’t wait until the due date to create or submit your timesheet!

  • Enter your shifts worked in the Time4Care app or via IVR as each shift is worked.
  • If you are Live-In Exempt, add your hours to your timesheet each day worked, and SAVE your timesheet.
  • Submit your timesheet as soon as you’ve finished working your last day in the pay period to ensure it is processed timely.


  • Timesheets received after the due date will be processed in the next available pay period and paid on the next regular payday. Please contact the Call Center at 844-240-1526 if you have questions regarding your timesheet status.

    A new employer is coming for Individual Providers! Please take the survey and share your thoughts with DSHS. Please note, the WAIPONE Call Center does not have information about this survey or additional information about the new employer at this time.

    Due to the increased workload associated with keeping yourself and your client(s) safe during the COVID-19 pandemic, Individual Providers will receive a rate enhancement.

  • Hours worked July 1, 2020 – December 31, 2020 received an additional $2.56/hr
  • Hours worked January 1, 2021 – March 31, 2021 will receive an additional $2.54/hour
  • Hours worked April 1, 2021 – June 30, 2021 will receive an additional $2.54/hour


  • The standard federal mileage rate is decreasing effective January 1, 2021 to $0.56 cents per mile.

    Optional EVV training is available! Click here to sign up now!

    With everything happening in the world right now, the United States Postal Service has released a statement that First Class Mail is experiencing a delay in many places. Due to this we encourage IPs who typically mail your timesheets in to either:

  • Mail your timesheet 2-4 days earlier than normal,
  • Use the IPOne portal to submit your timesheet for immediate processing, or
  • Fax your timesheet to PPL
  • PCG
    SEIU
    All IPs are represented by the
    Service Employees International Union (SEIU) 775
    Founded in 1999, Public Partnerships, LLC (PPL) is an industry leader in financial management services for consumer direction, serving consumers throughout the US. PPL is committed to helping people exercise choice and control for their long term services and supports.

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